𝗛𝗲𝗿𝗲 𝗮𝘁 𝗧𝗲𝗿𝗿𝘆𝗪𝗵𝗶𝘁𝗲 𝗖𝗵𝗲𝗺𝗺𝗮𝗿𝘁, 𝘄𝗲 𝗮𝗿𝗲 𝗗𝗲𝗱𝗶𝗰𝗮𝘁𝗲𝗱 𝘁𝗼 𝗖𝗮𝗿𝗲.

𝗧𝗲𝗿𝗿𝘆𝗪𝗵𝗶𝘁𝗲 𝗖𝗵𝗲𝗺𝗺𝗮𝗿𝘁 𝗠𝗶𝗹𝘁𝗼𝗻 is a well-established pharmacy located in the heart of Milton, surrounded by a thriving mix of local residents, professionals, and visitors. With its convenient location and strong reputation within the community, the pharmacy has become a trusted destination for healthcare advice, pharmacy services, and everyday health and wellness needs.

The store features a modern retail environment, a diverse product range, and a loyal customer base, creating a fast-paced and rewarding workplace. Known for its high standards of customer service and welcoming atmosphere, TerryWhite Chemmart Milton is committed to providing a positive experience for every customer who walks through the door.

Backed by a dedicated and experienced team, the pharmacy prides itself on fostering a supportive culture where collaboration, innovation, and exceptional customer care are at the centre of everything we do. This is an exciting opportunity to join a busy and successful community pharmacy that continues to make a meaningful impact on the health and wellbeing of the local community.

𝗔𝗯𝗼𝘂𝘁 𝘁𝗵𝗲 𝗥𝗼𝗹𝗲

This is a part-time leadership opportunity.

As the Retail Manager, you will lead and oversee the daily operations of the retail side of the pharmacy. In this highly visible leadership role, you will lead by example on the shop floor, actively engaging with customers and ensuring the delivery of exceptional customer service. You will be responsible for driving retail sales and profitability, overseeing stock management and inventory control, maintaining merchandising standards, and ensuring compliance with company and regulatory requirements. You will also play a key role in fostering a positive and productive workplace culture while supporting the achievement of retail and operational objectives

𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀

- Lead, coach, and develop a high-performing retail team through hands-on leadership

- Deliver exceptional customer service and support the team on the shop floor

- Oversee daily store operations, merchandising, catalogue execution, and presentation standards

- Manage performance, training, and ongoing development.

- Maintain retail compliance and ensure the team is informed on current products and promotions.

- Manage stock control, inventory processes, and retail performance targets

- Resolve customer enquiries professionally and maintain a safe, organised, and welcoming store environment

- Drive sales growth while fostering a positive and engaging workplace culture.

𝗪𝗵𝘆 𝗝𝗼𝗶𝗻 𝗨𝘀?

- 𝗖𝗼𝗺𝗽𝗲𝘁𝗶𝘁𝗶𝘃𝗲 𝗥𝗲𝗺𝘂𝗻𝗲𝗿𝗮𝘁𝗶𝗼𝗻 – Attractive salary package with above-award rates available based on experience and leadership capability

- 𝗖𝗮𝗿𝗲𝗲𝗿 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 – Access leadership programs, professional development, and career progression opportunities across the TerryWhite Chemmart network

- 𝗦𝘂𝗽𝗽𝗼𝗿𝘁𝗶𝘃𝗲 𝗧𝗲𝗮𝗺 𝗖𝘂𝗹𝘁𝘂𝗿𝗲 – Lead, mentor, and inspire a dedicated pharmacy team in a collaborative environment.

- 𝗥𝗲𝘁𝗮𝗶𝗹 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲 – Take ownership of a thriving retail operation and make a meaningful impact on business performance

𝗔𝗯𝗼𝘂𝘁 𝗬𝗼𝘂

You are a hands-on, customer-focused leader who thrives in a busy retail or pharmacy environment and is passionate about delivering exceptional service.

𝗬𝗼𝘂 𝘄𝗶𝗹𝗹 𝗯𝗿𝗶𝗻𝗴:

- Previous retail leadership or management experience in community pharmacy

- Strong customer service skills and a commitment to positive customer experiences

- Experience with performance management and team development

- Sound inventory, stock control, merchandising, and store presentation experience

- An understanding of retail KPIs, sales performance, and profitability.

- Strong organisational, communication, and problem-solving skills.

- A genuine commitment to supporting your local community.

𝗔𝗯𝗼𝘂𝘁 𝗧𝗲𝗿𝗿𝘆𝗪𝗵𝗶𝘁𝗲 𝗖𝗵𝗲𝗺𝗺𝗮𝗿𝘁:

As a Retail Manager at TerryWhite Chemmart you are joining one of Australia’s leading retail pharmacy networks delivering frontline healthcare. With over 600 community pharmacies across Australia, we are committed to ensuring every Australian has easier access to pharmacists and expert health advice every day. TerryWhite Chemmart provides high-quality, accessible and cost-effective community-based health care services and programs.

At TerryWhite Chemmart we proudly commit to providing a safe and supportive environment for our community of customers and team members. We encourage applications from all candidates, including Aboriginal and Torres Strait Island peoples, the LGBTQI+ community and those with disabilities. If you require assistance with your application please contact 𝗰𝗮𝗿𝗲𝗲𝗿𝘀@𝘁𝘄𝗰𝗺𝗵𝗲𝗮𝗹𝘁𝗵.𝗰𝗼𝗺.𝗮𝘂

This is your career, and we are keen to hear what you value within your next career journey!