Are you ready to start a rewarding career in banking? As a Customer Service Representative, you will join our team in providing great service and support to IMB Customers in relation to their financi​al needs. A part time position is available at IMB Ulladulla, working 27.5 hours a week (Thursday and Friday afternoon availability required, roster negotiated with successful candidate). There is also potential for casual positions covering Ulladulla, Vincentia, and Nowra.

𝗔𝗯𝗼𝘂𝘁 𝘁𝗵𝗲 𝗿𝗼𝗹𝗲

- Having conversations and interactions with customers via all channels, including face to face, phone and online and helping them with their banking and insurance needs and enquiries
- Exploring new opportunities to find the right financial solutions that may improve their position
- Using various technologies, systems and digital platforms
- Cash handling, balancing and administrative duties
- Working with your Branch Manager and team to collectively achieve the goals and objectives
- Maintaining a high level of operational adherence in line with company and regulatory standards, policies and procedures.

𝗔𝗯𝗼𝘂𝘁 𝘆𝗼𝘂

- Experience in sales and service, in any industry
- Cash handling experience and an accurate eye for detail
- A learning mindset and ambition to build a career in the banking industry
- An aptitude for technology and proficient in MS Office programs/apps
- Honesty and integrity and take pride in diligently following procedures and policy in a regulated financial environment
- A flexible approach in the workplace, can take initiative, prioritise work and problem solve to complete daily work requirements
- A genuine desire to help people, work directly with customers as well as work with and support a team
- The willingness to travel within the region as required for training or staff relief.

𝗔𝗯𝗼𝘂𝘁 𝗜𝗠𝗕

We are proud of our 145-year history helping members achieve their financial goals. As a member-owned bank, we’re focused on delivering great experiences, trusted service, and innovative solutions that make banking easier. An award winning and growing organisation, we’ve donated more than $13 million through our Community Foundation to over 1100 projects in the communities in which we live.

𝗜𝗠𝗕 𝗕𝗲𝗻𝗲𝗳𝗶𝘁𝘀 𝗶𝗻𝗰𝗹𝘂𝗱𝗲:

- A supportive culture that actively promotes inclusion and the wellbeing of our employees
- Competitive remuneration
- Wellbeing days
- Product concessions
- Paid parental leave
- Purchased leave options
- Study assistance
- Corporate uniform
- Genuine investment in your learning and professional growth.

𝗧𝗼 𝗮𝗽𝗽𝗹𝘆, 𝗳𝗼𝗹𝗹𝗼𝘄 𝘁𝗵𝗲 𝗽𝗿𝗼𝗺𝗽𝘁𝘀. 𝗔𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 𝗰𝗹𝗼𝘀𝗲 𝗙𝗲𝗯𝗿𝘂𝗮𝗿𝘆 𝟭𝟱, 𝟮𝟬𝟮𝟲. 𝗙𝗼𝗿 𝗳𝘂𝗿𝘁𝗵𝗲𝗿 𝗶𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗰𝗼𝗻𝘁𝗮𝗰𝘁 𝗟𝗶𝗮𝗺 𝗠𝗰𝗚𝗿𝗮𝘁𝗵, 𝗕𝗿𝗮𝗻𝗰𝗵 𝗠𝗮𝗻𝗮𝗴𝗲𝗿, 𝗮𝘁 𝗹𝗶𝗮𝗺.𝗺𝗰𝗴𝗿𝗮𝘁𝗵@𝗶𝗺𝗯.𝗰𝗼𝗺.𝗮𝘂. 𝗣𝗹𝗲𝗮𝘀𝗲 𝗻𝗼𝘁𝗲 𝘁𝗵𝗮𝘁 𝗲𝗺𝗮𝗶𝗹 𝗮𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 𝗮𝗿𝗲 𝗻𝗼𝘁 𝗮𝗰𝗰𝗲𝗽𝘁𝗲𝗱.​