𝗡𝗲𝘄 𝘆𝗲𝗮𝗿, 𝗻𝗲𝘄 𝗿𝗼𝗹𝗲? 𝗦𝘁𝗮𝗿𝘁 𝟮𝟬𝟮𝟲 𝘄𝗶𝘁𝗵 𝗽𝘂𝗿𝗽𝗼𝘀𝗲!

- Do you love connecting with people and delivering 5‑star customer service?
- Want to make a genuine difference in people's lives every day?
- Looking for a role that offers meaning, growth, and long‑term potential?

We have an exciting opportunity for a dedicated and hands-on Customer Service & Administration professional at our hearing clinic in Ulladulla, NSW.

You will play an important role within our business providing exceptional service to our predominantly older clientele and helping them manage their hearing health in this diverse client facing role. Full training and ongoing support provided.

This position can be permanent part time (job share) or full time, with a fixed roster between Monday to Friday from 9:00am to 5:00pm. We're seeking someone who is ready to step into the new year with enthusiasm and develop a long-term career with us.

𝗪𝗵𝗼 𝗮𝗿𝗲 𝘄𝗲?

Connect Hearing is a leading provider of hearing health care services with a network of 180+ clinics nationwide. We are passionate about helping people enjoy a better hearing experience so they can stay connected to the world they love. Our highly-trained hearing care specialists are helping thousands of people every day to overcome hearing loss and improve their quality of life.

We are proud to be part of Sonova, the leading manufacturer of innovative hearing care solutions, present in over 100 countries across the world. Our talented employees all over the world know they contribute to something greater than themselves – they create a life without limitation through the sense of hearing. Join our mission and become part of our team!

𝗪𝗵𝗮𝘁 𝘄𝗶𝗹𝗹 𝘆𝗼𝘂 𝗯𝗲 𝗱𝗼𝗶𝗻𝗴?

- Welcoming our clients and managing their experience for optimal outcomes
- Scheduling and confirming appointments for our clients
- Providing administrative support to our Clinicians (Audiologists/Audiometrists)
- Efficiently managing the day-to-day operations of our clinics
- Learning and competently using a range of software and applications

𝗪𝗵𝗮𝘁 𝗱𝗼 𝘆𝗼𝘂 𝗻𝗲𝗲𝗱 𝘁𝗼 𝗯𝗲 𝘀𝘂𝗰𝗰𝗲𝘀𝘀𝗳𝘂𝗹 𝗶𝗻 𝘁𝗵𝗶𝘀 𝗿𝗼𝗹𝗲?

- A passion for delivering an amazing client experience
- Great communication and active listening skills
- Resilience, self-motivation and lots of energy
- Excellent organisational and time management skills
- Ability to work autonomously and effectively within a team
- Focus on results and the best possible outcomes for both our clinic and our clients
- Intermediate computer skills
- An interest in learning about features and basic repair/maintenance of hearing aids
- Prior experience in customer service/admin

𝗪𝗵𝗮𝘁'𝘀 𝗶𝗻 𝗶𝘁 𝗳𝗼𝗿 𝘆𝗼𝘂?

- Competitive remuneration package including base salary plus monthly performance bonuses
- Salary packaging options
- Paid Parental Leave
- Uniform Allowance
- Access to discounts from over 500 retailers across Australia via our Employee Enrichment Hub
- Generous employee discounts on Sonova Products for yourself and your family
- Online Wellbeing Centre & Employee Assistance Program (EAP)
- Access to the LinkedIn Learning Platform
- Opportunity to grow and develop in your role and beyond
- A values driven and people-centered culture
- Being a part of a dynamic and supportive team with a company that is at the forefront of innovation in the hearing industry
- A genuinely rewarding role with purpose and meaning

𝗦𝗼𝗻𝗼𝘃𝗮 𝗶𝘀 𝗮𝗻 𝗲𝗾𝘂𝗮𝗹 𝗼𝗽𝗽𝗼𝗿𝘁𝘂𝗻𝗶𝘁𝘆 𝗲𝗺𝗽𝗹𝗼𝘆𝗲𝗿

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

𝗦𝗼𝘂𝗻𝗱𝘀 𝗶𝗻𝘁𝗲𝗿𝗲𝘀𝘁𝗶𝗻𝗴?

If you feel that this opportunity is right for you, we would love to hear from you!