Hotel Manager at Salter Brothers Hospitality

  • Mollymook

About the role

𝗧𝗵𝗲 𝗥𝗼𝗹𝗲

We are seeking a dynamic and experienced hotelier to join our team as a Hotel Manager for Bannisters Mollymook.

As the Hotel Manager, you will play a crucial role in supporting the overall operation and management of our luxury hotel. You will work closely with the Director of Operations to ensure the highest standards of service, guest satisfaction, and operational excellence.

𝗔𝗯𝗼𝘂𝘁 𝗕𝗮𝗻𝗻𝗶𝘀𝘁𝗲𝗿𝘀 𝗠𝗼𝗹𝗹𝘆𝗺𝗼𝗼𝗸

Bannisters Mollymook offers two distinct yet equally captivating coastal experiences - By the Sea and The Pavilion. Nestled along the pristine shores of the NSW South Coast, our properties blend laid-back luxury with warm hospitality.

By the Sea features luxury accommodation and the renowned Rick Stein at Bannisters restaurant, known for its seafood-focused fine dining. The property also includes a Pool Bar and Spa by the Sea, offering a tranquil space for wellness treatments.

The Pavilion brings a more contemporary, casual vibe with stylish rooms, a Rooftop Bar & Grill, and a lively social atmosphere just moments from the beach.

𝗔𝗯𝗼𝘂𝘁 𝗦𝗮𝗹𝘁𝗲𝗿 𝗕𝗿𝗼𝘁𝗵𝗲𝗿𝘀 𝗛𝗼𝘀𝗽𝗶𝘁𝗮𝗹𝗶𝘁𝘆

Salter Brothers Hospitality currently operates 20 retreat hotels and estates; more than 29 restaurants and bars; 8 Spas and is proud to have over 1100 passionate team members employed in the business all dedicated to achieving ‘the art of hospitality'.

𝗧𝗵𝗲 𝗿𝗼𝗹𝗲 𝗮𝗻𝗱 𝗸𝗲𝘆 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀;

- Oversee the day-to-day hotel operations, including front desk, housekeeping, spa, food and beverage, and other departments;

- Collaborate with department heads to maintain and enhance service standards, ensuring a seamless and luxurious guest experience;

- Foster a positive and collaborative work environment, leading and motivating staff to deliver exceptional service;

- Implement and uphold the hotel's policies and procedures, ensuring compliance with industry standards and regulations;

- Contribute to the development and execution of marketing and promotional strategies to drive revenue and enhance the hotel's reputation;

- Monitor and manage financial performance, budgets, and expenses to achieve profitability goals;

- Actively providing overall hands-on management of the business, and ensuring all reporting requirements and administrative tasks are completed using approved business systems.

𝗘𝘀𝘀𝗲𝗻𝘁𝗶𝗮𝗹 𝗰𝗿𝗶𝘁𝗲𝗿𝗶𝗮 𝗿𝗲𝗾𝘂𝗶𝗿𝗲𝗱 𝘁𝗼 𝗯𝗲 𝗰𝗼𝗻𝘀𝗶𝗱𝗲𝗿𝗲𝗱;

- A minimum of 2-3 years experience as a Hotel Manager, Operations Manager or Assistant General Manager from a luxury or boutique hotel environment;

- Proven experience in a leadership role within the luxury hotel industry;

- Come from a strong food & beverage background, preferably high end;

- Strong understanding of hotel operations, guest service, and industry trends;

- Excellent interpersonal and communication skills, with the ability to build and maintain positive relationships with both guests and staff;

- Demonstrated ability to make sound decisions and solve problems in a fast-paced environment;

- Passion, energy and enthusiasm and a proven track record of leading, motivating and growing successful and loyal teams;

- Proficiency in hotel management software and Microsoft Office Suite.

To apply online please click on the apply button.

Alternatively, for a confidential discussion please contact Emma Martin our Director of Talent Acquisition on [email protected]

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