How to apply:

𝗛𝗼𝘄 𝘁𝗼 𝗔𝗽𝗽𝗹𝘆
To submit an application, click Apply and complete each Step of the application. You will be required to attach your resume (and cover letter if required) and responding to questions regarding general information about you.

In addition, you will be required to demonstrate how you satisfy the requirements of the position by answering the below questions relevant to the essential criteria as outlined in the job advertisement.

- What attracted you to apply for the position?
- At Shoalhaven City Council, our Corporate values are Collaboration, Adaptability, Integrity and Respect. Please choose one value and advise how you have enacted this value in a customer service setting.
- How do you handle stressful situations in the workplace?
- Outline what quality customer service means to you?

Applicants who progress to pre-employment checks may be required to undergo a Qualification Check, Work Rights Verification, Reference Checks and Medical (Low Risk). Employment is subject to satisfactory outcomes for all required checks.

For tips and more information on how to submit a great application, please visit 𝗵𝗼𝘄 𝘁𝗼 𝗮𝗽𝗽𝗹𝘆 on Councils website. If you require assistance submitting your application, please contact the Talent Acquisition Team on 𝟬𝟮 𝟰𝟰𝟮𝟵 𝟯𝟮𝟱𝟯.

𝗔𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 𝗰𝗹𝗼𝘀𝗲 𝗦𝘂𝗻𝗱𝗮𝘆, 𝟲 𝗝𝘂𝗹𝘆 (𝗮𝘁 𝗺𝗶𝗱𝗻𝗶𝗴𝗵𝘁)

If you have any questions about this role, please contact Karla Raison - Contact Centre Lead on 𝟬𝟮 𝟰𝟰𝟮𝟵 𝟯𝟯𝟯𝟴.

𝗪𝗵𝘆 𝗪𝗼𝗿𝗸 𝘄𝗶𝘁𝗵 𝗨𝘀

The Shoalhaven area is a unique place of great natural beauty, offering an enviable lifestyle and positive work-life balance. Our workforce is our greatest asset, and we pride ourselves on our people. Our teams are talented and inclusive and work together to provide better outcomes for our community, who are at the heart of everything we do. With a diverse range of professions and roles, we offer many career options and pathways, actively promoting opportunities and encouraging staff professional development.

Benefits include:

- 4 weeks annual, 3 weeks sick leave and 2 Health and Wellbeing days per annum
- Option of flexitime for indoor staff
- 9 day fortnight for outdoor staff
- Flexible and remote working arrangements
- Opportunities for professional development and training
- Corporate wellbeing programs, including Fitness Passport and Employee Assistance Program (EAP), discounted health insurance

Conditions apply as per the Local Government State award, and Council policies

Shoalhaven City Council is an equal opportunity employer committed to embracing diversity and inclusion, and encourages applications from people of all ages, abilities, and backgrounds. Applicants with a disability are encouraged to reach out if they require any reasonable adjustments throughout the recruitment processes to enable them to fairly demonstrate their skills and capabilities to meet the requirements of the job.

Shoalhaven City Council is a Child Safe Organisation that recognises and advocates for the rights of children and young people and are committed to providing a safe workplace

Closing On

06/07/2025

Phone Number

02 4429 3253

Email Address