Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster

- 𝟮𝟬 𝗵𝗼𝘂𝗿𝘀 𝗽𝗲𝗿 𝘄𝗲𝗲𝗸
- 𝗠𝗼𝗻𝗱𝗮𝘆 𝗮𝗻𝗱 𝗧𝗵𝘂𝗿𝘀𝗱𝗮𝘆: 𝟵𝗮𝗺-𝟭:𝟬𝟬𝗽𝗺
- 𝗧𝘂𝗲𝘀𝗱𝗮𝘆, 𝗪𝗲𝗱𝗻𝗲𝘀𝗱𝗮𝘆 𝗮𝗻𝗱 𝗙𝗿𝗶𝗱𝗮𝘆: 𝟵:𝟯𝟬𝗮𝗺𝟭:𝟬𝟬𝗽𝗺

𝗗𝗼 𝘄𝗼𝗿𝗸 𝘁𝗵𝗮𝘁 𝗺𝗮𝘁𝘁𝗲𝗿𝘀

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We've been serving our local communities for over 100 years, with market-leading products, services and technology.

𝗦𝗲𝗲 𝘆𝗼𝘂𝗿𝘀𝗲𝗹𝗳 𝗶𝗻 𝗼𝘂𝗿 𝘁𝗲𝗮𝗺

As the Customer Banking Specialist Relief in our Ulladulla Branch, you'll:

- Have in-depth conversations with every customer about how we can support their overall banking needs including Home - Loans, Business Banking & Financial Advice
- Support customers with enquiries, maintenance on accounts and process applications for credit products
- Complete Financial Health Checks to assess customers' financial needs and identify any changes
- Provide options for the customer through education & demonstration of our in-branch technology and digital banking
options
- Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture

𝗪𝗲'𝗿𝗲 𝗶𝗻𝘁𝗲𝗿𝗲𝘀𝘁𝗲𝗱 𝗶𝗻 𝗵𝗲𝗮𝗿𝗶𝗻𝗴 𝗳𝗿𝗼𝗺 𝗽𝗲𝗼𝗽𝗹𝗲 𝘄𝗵𝗼 𝗵𝗮𝘃𝗲

- Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality
- Excellent communication skills & the ability to articulate financial terms in a clear way
- The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you
do
- Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and
providing them with holistic solutions
- A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers

𝗜𝗳 𝘁𝗵𝗶𝘀 𝗿𝗼𝗹𝗲 𝗺𝗮𝘁𝗰𝗵𝗲𝘀 𝘆𝗼𝘂𝗿 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗮𝗻𝗱 𝗰𝗮𝗿𝗲𝗲𝗿 𝗴𝗼𝗮𝗹𝘀, 𝗮𝗽𝗽𝗹𝘆 𝘁𝗼𝗱𝗮𝘆!

Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you.

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. We are working hard to build a team of people who represent the rich diversity of our customers and communities. If you're excited about this opportunity but you don't meet every single requirement, or your experience doesn't align perfectly, we still want to encourage you to apply. You may just be the perfect candidate for this opportunity or another within CommBank.

At CommBank we will inspire you with work that makes a difference, surround you with talented people that respect and value each other, and empower you to grow professionally and personally. Most of all, making a positive impact for customers, communities and each other is part of our every day.

We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.