At TAFE NSW, we are dedicated to life-changing impact.
That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.
At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.
We provide you with tools and ongoing training and professional development, health and wellbeing programs, variety of flexible working options.

The Customer Service Representative is responsible for delivering enquiry management and transactional support to enable the delivery of the Student Services Branch service catalogue for all cohorts across the customer journey.
Through customer focused service delivery, the Customer Service Representative will support a multi-channel approach that maximises the enrolment retention and completion of TAFE NSW students and supports the provision of associated services to other TAFE NSW customers.

We have the below permanent opportunities:

Part-time (17.5 - 30 hours per week)
Nowra
Ulladulla

About You 
To succeed in this position, prior experience in a high-volume service sector environment is essential, where you've provided customer assistance across various channels such as phone, email, and in-person interactions.
You'll excel in teamwork by effectively collaborating and communicating, both verbally and in writing.
You will be well-versed in technology, with knowledge of MS Office, email, digital communications, and past experience with a CRM system.