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Guest Experience Officer Ingenia Holidays

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Full Time: Negotiable pa
Hospitality, Tourism & Accommodation

About the role

We are looking for a Guest Experience Officer to join our Holiday Park team. This role will be critical in supporting a seamless front of house experience, ensuring positive and engaging interactions with our guests. This position is casual, with the potential for additional hours to be picked up during peak periods.
  • Welcome every guest to Ingenia Holidays, explaining the park / resort, surrounding area, guest amenities and park activities
  • Actively sell and promote Ingenia Holidays as the ideal holiday destination by sharing the unique story of your park
  • Direct guest check in and check out and attend to general receptionist duties following correct procedures
  • Ensure high level of customer service is maintained at all times
  • Contact housekeeping or maintenance staff when residents/guests report problems

How to apply:

We look forward to receiving your application. Please note that to be considered for this role you must be able to work in Australia and provide evidence of working rights. All employees of Ingenia Communities must undergo a National Police Check. https://www.atlamgroup.com/job/guest-experience-officer-4/
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